The world’s largest manufacturer of piston pins and leading producer of powder metal parts, the client operates seven facilities around the world to serve its global customers. From prototype requirements and small production batches to high volume programs, they manage the process from inception through completion. Planet Technology improved user acceptance and employee morale through PP enhancements, user work instructions, and a production target report to enable faster predictions and decision making.
Due to the pressures typically involved during an SAP implementation, the client’s SI neglected to spend sufficient time documenting training materials. Furthermore, to reduce implementation costs, the business undervalued the importance of training. More than a year after go-live, they were not seeing enough ROI with its SAP system, particularly in its manufacturing facilities. The client needed help to increase efficiency by:
We deployed one of our senior SAP resources with deep expertise in PP and MM to make changes to the system, document the change and the process, then document and deliver training materials for user adoption. Our resource made the decision to locate his workstation in the manufacturing facilities rather than the IT department. He then opted to split his time between each of the manufacturing facilities. He met with key users and interviewed them to establish what was working and what wasn’t. He then provided various options to solve the problems, including pros and cons of each option, along with his recommended approach for each solution.
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